Help centre | Article

Notifications

A running list of operational events that need your attention.

What’s on your notifications page

The notifications page is on every plan, including free Basic (see Sessional plans and pricing). It captures events from organisations and from the system that email alone wouldn’t flag clearly enough:

Payment claimed: an organisation said it has paid your invoice, using the workplace link. Needs your confirmation.
Invoice disputed: an organisation raised a dispute on an invoice. Auto-chasers are paused until you resolve.
Booking disputed: an organisation disputed a booking, e.g. they didn’t book you for that date.
Booking message: an organisation wrote to you from the link in their booking email.
Invoice message: an organisation replied on the thread attached to an invoice.
Feedback round reached its floor: enough people have answered for the report to open.
Receipt or certificate read: a receipt you uploaded or forwarded is ready to review, or a certificate has arrived in your CPD evidence.
An email could not be delivered: an invoice email bounced, or a reply could not be passed on.

There is no notification when an invoice is marked paid: you see that on the invoice itself and on the Money page.

Notifications vs notification preferences

Note

Notifications is the in-app event feed. Notification preferences (in your account menu, or More on a phone) is the page that governs which emails Sessional sends you. The two are independent: you can turn off all email but operational events still land on the notifications page.

How the notifications page looks

Open Notifications from the bell at the top of the dashboard. Unread items have a coloured ring and a small filled dot. Clicking a row takes you to the page where you deal with it. A message opens its conversation. A paid claim or an invoice dispute opens the Invoices list, and a booking dispute opens your sessions or shifts list, so find the item there rather than expecting it to open by itself.

The bell shows a count while you have unread items. The things that need action, such as a paid claim to confirm, also appear under To do on Home.

Mark all as read

A single “Mark all as read” button in the page header clears unread state. Individual rows cannot be marked read one at a time: once you have dealt with the items, come back and press Mark all as read.

Retention

The notifications page keeps the most recent 200 items. Older items are not deleted, but the list shows only the newest 200. If you need a historical record of workplace actions older than that, contact support and we can look it up on your behalf.

Frequently asked questions

Why did a paid-claim not go straight to PAID?

The organisation is telling you it has paid; that is a claim, not proof. Mistakes happen in busy finance teams, and marking the invoice paid on their word alone would put your books wrong without you knowing. You check your bank, then, on the invoice, either confirm the payment with the date it arrived or choose Not arrived: dismiss claim.

Can I get an email for each notification?

Some events also send an email, governed by your notification preferences (invoice reminders, for example). The Notifications page is always on and does not depend on an email arriving. If you want a particular kind of event to email you as well, let us know.

I marked everything as read and the count is still showing

Reload the page. A tab that was already open keeps the old count until it is reloaded.

Where do I turn off email alerts?

Open Notification preferences from your account menu (More on a phone), change the switches and press Save preferences. Items on the Notifications page are not governed by those switches: the page is always on.

Workplace access · Notification preferences · Auto-chasers