Help centre | Article

Pay-flagging

A one-click check that your payslip matched the shift you actually worked.

What it’s for

If you’re a bank or agency nurse, midwife, or paramedic with more than one employer, your pay arrives on payslips from three or four different portals a month. NHSP has its own, your trust bank has its own, each agency has theirs. Nothing on any single portal tells you if a shift was paid correctly, paid short, or never paid at all.

Pay-flagging is the cross-employer record nobody else keeps.

How to mark a shift

Open your Shifts page (it is called Sessions if your profession works sessions). On every shift you have marked delivered or paid, and do not invoice yourself, you’ll see a small pay-check pill below the action row:

Not checked (default): the shift is delivered but you haven’t looked at the payslip yet.
Paid correctly: payslip matched expectations. One click.
Paid short: payslip was less than expected. Opens a small form asking for the amount you actually received and an optional note (e.g. “Saturday enhancement missing”).
Not paid yet: shift was worked but no payslip has landed. One click.

Once marked you can click Reset to go back to Not checked. There’s no audit lock; this is your own working memory.

Why we don’t auto-detect

Note

Manual marking on purpose. Payslip auto-detection would mean OCR or scraping from NHSP / trust / agency portals, each with a different format. You mark each shift yourself, so the record says what you checked rather than what a parser guessed.

Our NHS unsocial-hours calculator tells you what a shift should have paid at the national Agenda for Change floor. You compare that to your payslip line, and mark the shift.

Seeing the flagged shifts

Home has a Pay check panel. It counts the shifts whose pay you have not checked yet and the ones you have flagged as Paid short or Not paid yet, and links through to your shifts list.

Paid short and Not paid yet shifts appear near the top of your shifts list, after work that is ready to invoice and pay still to check. There is no separate pay-check filter.

When it applies

Pay-check controls are only shown on shifts where:

The shift is marked delivered, or already marked paid (you can still go back and record a pay check on an old shift)
You do not invoice the shift yourself: for work you invoice, the invoice already tracks whether you have been paid, so the pay check would repeat it

So the feature is for shifts paid through an agency or through payroll: NHSP bank, trust bank, agency placements.

Frequently asked questions

Does marking "Paid short" do anything automatically?

No. It stores the amount you actually received against the shift, so the Pay check panel on Home counts it. It doesn't file a grievance or send an email: you pursue the correction yourself with your employer.

Does pay-flagging a shift count towards NMC revalidation practice hours?

No. Practice hours count from the shift itself, regardless of whether it was paid correctly. The pay-flag is a financial signal, not a clinical one.

Can I filter shifts by their pay-flagged status?

There is no separate pay-check filter. Paid short and Not paid yet shifts appear near the top, after work that is ready to invoice and pay still to check. The CSV export follows only the date range, not the status tab or the pay check.

What if my bank or agency payslip comes through weeks after the shift?

Mark the shift “Not paid yet” in the meantime. When the payslip lands, update the flag to Paid correctly or Paid short. The Pay check panel on Home counts every “Not paid yet” shift until you resolve it, so it stays in view.

NHS unsocial-hours calculator · Agency + bank shift tracking · Sessional for nurses