Help centre

Account and sign up

Creating, securing, and managing your Sessional account.

Creating your account

To get started, visit the sign-up page and enter:

First name and last name
Email address: this becomes your login and is used for all correspondence
Password: minimum 10 characters

You can optionally add your registration number during sign-up, or fill it in later on your profile page.

When you sign up, Sessional automatically creates your locum profile, assigns a Free subscription, and generates a unique referral code you can share with colleagues.

Email verification

After signing up, you will receive a verification email containing a confirmation link. Click the link to verify your email address and activate your account.

The verification link expires after 24 hours
You cannot access your dashboard until your email is verified
If you do not receive the email, check your spam or junk folder
You can request a new verification email from the verification page

Signing in

Sessional supports two ways to sign in:

Password sign-in: enter your email and password on the login page
Magic link sign-in: enter your email and receive a one-time login link by email. Click the link to be signed in without needing your password. Magic links expire after 15 minutes.

If you have forgotten your password, use the "Forgot your password?" link on the sign-in page. A password reset link will be sent to your email and expires after 1 hour.

Changing your email address

You can change your email address from the Account tab on your profile page. When you submit a new email address:

A verification email is sent to the new address
Your account continues to use your old email until the new one is verified
Once you click the verification link in the new email, the change takes effect immediately
Your sign-in credentials update to use the new email address

Tip

Use the Account tab on your profile page to change your email or password. Navigate to your profile and select the Account tab to find these options.

Changing your password

To change your password, go to the Account tab on your profile page and enter your new password. The minimum length is 10 characters. After changing your password, all other active login sessions are revoked for security. You will remain signed in on the current device only.

Session security

Sessional takes several measures to protect your account:

Password hashing: your password is stored as a one-way cryptographic hash. Sessional cannot read your password.
HTTP-only cookies: your login session is secured with HTTP-only cookies that cannot be accessed by client-side scripts
Session expiry: sessions expire after 30 days of inactivity
Session revocation: when you change your password or email, all other active sessions are automatically revoked, requiring those devices to sign in again

Frequently asked questions

I did not receive my verification email. What should I do?

Check your spam or junk folder first. If it is not there, return to the verification page and request a new email. Make sure you entered the correct email address during sign-up. Some NHS email systems may delay external emails.

Can I change my name after signing up?

Yes. Your name can be changed at any time on your profile page. The change is reflected everywhere across the platform, including invoices and directory listings.

What happens if I forget my password and no longer have access to my email?

Contact support for manual identity verification. You will need to confirm your identity before we can update your email address.