Help centre

Billing and subscriptions

Plans, trials, pausing, and payment management.

Plans

  • Basic (Free): the core workflow free forever, no card required. Includes up to 5 shifts a month across self-invoiced, agency, and PAYE modes, up to 5 self-invoiced invoices per month, shift pay-check, workplace signed-link access, cross-role work, availability calendar, public profile, booking requests, inbox, referrals, and the NMC revalidation tracker.
  • Plus: £4.99/month until 1 August 2026, then £14.99/month. Everything in Basic, plus unlimited invoices, automatic chasers, NHS Pension forms for GPs, the midwifery competency tracker, expenses and mileage, receipts, the tax reserve, document store, cancellation protection, booking emails, calendar sync, and the ability to pause your subscription.
  • Pro: £24.99/month. Everything in Plus, plus Xero sync, REST API access, advanced reporting, and priority email support.

Launch offer

Tip
Plus is £4.99/month until 1 August 2026, then £14.99/month. This introductory rate is applied automatically when you subscribe to the monthly plan before 1 August 2026. Annual billing is £149.99/year from day one.

The launch offer applies to new Plus subscriptions only. You can cancel at any time during or after the introductory period.

14-day free trial

When you first upgrade to Plus, you get a 14-day free trial. During the trial you have full access to all Plus features. You will not be charged until the trial ends.

If you cancel before the trial ends, you revert to Basic and are never charged. If you continue, billing begins automatically on day 15 at the launch price, or the standard price if the launch offer has expired.

Promo codes

If you have a promo code, enter it at checkout before confirming your subscription. The discount will be applied to your first payment or as specified by the promotion.

Monthly vs annual billing

You can choose between two billing cycles on Plus and Pro:

  • Monthly: £4.99/month on Plus until 1 August 2026, then £14.99, and £24.99/month on Pro. Cancel or change plan at any time.
  • Annual: £149.99/year on Plus, or £249.99/year on Pro, paid upfront.

You can switch between monthly and annual billing from the billing page at any time. When switching to annual, you are charged the prorated difference for the remainder of your current period.

Pausing your subscription

Taking a break from locum work? You can pause your subscription from the billing page. While paused, billing stops, your data stays safe and accessible, and you revert to Basic features until you resume.

What happens when you cancel

If you cancel your subscription, you keep access to all paid features until the end of your current billing period. After the period ends, your account reverts to Basic. Your data is never deleted, and you can upgrade again at any time.

Managing your subscription

From the billing tab on your profile page you can upgrade or downgrade your plan, switch between monthly and annual billing, apply a promo code, pause or resume your subscription, update your payment method, view your billing history, and cancel your subscription.

Subscription management is handled securely through Stripe. Sessional never sees or stores your card details.

Related help

Frequently asked questions

Do I need a credit card to use the free Basic plan on Sessional?
No. Basic is free forever and requires no payment method.
Can I try the Plus plan free before committing?
Yes. Every new Plus subscription starts with a 14-day free trial.
What is the current launch price for the Plus plan?
Plus is £4.99/month until 1 August 2026, then £14.99/month. The launch offer is available on new monthly subscriptions started before 1 August 2026.
Will I lose my data if I downgrade to Basic?
No. All your data remains in your account. You just lose access to Plus and Pro features until you upgrade again.
Can I get a refund?
Monthly subscriptions are not refundable, but you can cancel at any time and continue using Plus or Pro until the end of your billing period.